Privacy Policy

This Privacy Policy describes how Level Up Exteriors ("we," "us," or "our") collects, uses, and protects information you provide through our website and estimate request form. We are a home-improvement company based in Iowa offering gutters, siding, and demolition services.

Information We Collect

When you submit an estimate request, we may collect:

• Your full name
• Your phone number (for calls or text messages)
• Your email address (optional)
• The service you need, property type, project timing, and city/address
• Your project description or notes
• Your SMS consent choice, timestamp, the source page, and the disclosure version
• Technical details such as the page URL, browser user agent, and session identifier

How We Use Your Information

• To review your project and contact you about your estimate request
• To schedule and coordinate appointments and project updates
• To respond to your questions and provide requested information
• To maintain records of your inquiry and our communications

We do not sell your personal information. We do not share your SMS consent or mobile information for marketing purposes to any third party.

Service Providers

We use a customer relationship management platform to store and manage your submission. Your information is transmitted to and stored within that platform so our team can review your request and follow up. This provider acts on our behalf to process submissions and is contractually obligated to protect your information.

SMS / Text Message Consent

If you check the optional SMS consent box on our estimate form, you agree to receive text messages from Level Up Exteriors about your estimate request, appointment scheduling, and project updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

SMS consent is optional and is not a condition of purchasing any product or service. You may submit an estimate request without consenting to text messages. Providing a phone number or submitting the form does not automatically opt you into SMS.

We record your consent choice, the timestamp, the source page, and the version of the disclosure wording you agreed to. We respect existing opt-outs and will not silently overwrite your prior preferences.

We do not share your mobile information or SMS consent with any third party for marketing purposes. Mobile information is used solely by Level Up Exteriors for the service-related message categories described above.

Data Retention

We retain your inquiry information for as long as reasonably necessary to respond to your request, provide our services, and maintain business records, unless a longer retention period is required by law.

Your Choices

• You may decline to provide information, though we may be unable to respond to your request.
• You may opt out of text messages at any time by replying STOP to any message.
• You may request access to, correction of, or deletion of your information by contacting us.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: